If you have older versions of Citrix software installed, such as Citrix Receiver or Citrix ICA Client, you can remove them with these steps. If your password exceeds this age limit, you need to change your Kerberos password To use Citrix, your Kerberos password cannot be more than three years old. ~/Library/Preferences/.You may need to change your Kerberos password.~/Library/Logs/Citrix Receiver Uninstaller.Enter the following file paths in the box in turn and move the related files of Citrix Workspace to Trash.Open Finder and press Shift + Command + G to open the Go to Folder window.If the file is no longer on your computer, download the file again from Citrix Downloads to uninstall the application. dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac for the first time. Select Uninstall Citrix Workspace App and follow the on-screen instructions. You can also uninstall Citrix Workspace app for Mac manually by opening the. Go to UW Health Citrix login portal, re-download the version available and install.Citrix should now be removed from your Applications folder.You may be prompted to enter your password.Type in the following command (do not use “ “): “sudo rm -r” then drag and drop the receiver under applications on the terminal window, it will look like this “ yourcomputername:~ yourusername$ sudo rm -r /Applications/Citrix\ Receiver.app” note “yourcomputername and yourusername” will be replaced with that information populated by your computer.Launch the Terminal app from the Utilities folder under Applications.Links to the UW Health Citrix portal and HelpDesk are not listed, you are encouraged to contact your local IT support for assistance.
Depending on the version of Citrix there are alternate removal methods. This document is supplemental to the official support provided directly from the UW Health HelpDesk. Support for Mac OS based access to the Citrix portal is limited, typically users are encouraged to use Windows OS systems. It is very important that you use the Citrix Client available from the UW Health portal, other versions are not support. General guideline for un-install and re-install of Citrix Receiver when troubleshooting access to UW Health Citrix portal using a Mac OS computer.
How to uninstall and re-install Citrix Receiver for Mac OS
0 kommentar(er)
